Integrity Program

How do we provide trust?

The FSSC Integrity Program provides stakeholders, the consumer goods industry, and the supply chain with a trusted certification platform. It ensures compliance with Scheme requirements and protects certification integrity through continuous monitoring and assessment of Certification Bodies’ performance.

This multidimensional approach includes remote desk reviews of audit information and in-person office assessments focusing on management systems, Scheme implementation, and key performance indicators. Insights from these activities help track trends and drive improvements in collaboration with licensed partners, reinforcing trust in certification beyond Accreditation Bodies.

Our Monitoring Activities

The Integrity Program conducts yearly monitoring activities to assess compliance with Scheme requirements.

These include the following:

  • Desk Reviews: off-site assessments of audit packages, certificates, and auditors’ competence registered in our database.
  • Office Assessments: assessments are conducted remotely or onsite via interviews with CB personnel. Integrity Program assessors perform both activities.

Continuous Improvement

Embedded within all ISO-aligned management systems should be a continuous improvement process in an organization’s manner of working to identify opportunities for improvement. The FSSC Integrity Program is no different, and this constant improvement extends to our CB performance evaluation systems.

One of our performance evaluation systems is the Onboarding Program (OBP). The OPB was officially launched in January 2021 and is designed to support newly licensed Certification Bodies in understanding performance expectations. Completion of the OPB is mandatory for all new CBs entering a licensing agreement with the Foundation.